Consumer Insights Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Consumer Insights Analyst
(Contractor).
Key Responsibilities:
Lead the end-to-end CSAT and NPS measurement process, including
survey design, deployment, data collection, analysis, and
reporting
Design and execute ad hoc customer surveys to gather feedback on
specific initiatives, products, or customer journey touchpoints
Analyze and interpret customer feedback data, identifying trends,
patterns, and opportunities to improve customer experience
Required Qualifications:
5+ years of experience in consumer insights, D2C, and B2B
high-growth brands
Bachelor's Degree
Proven track record driving end-to-end CSAT and NPS measurement and
data analysis
Understanding of SurveyMonkey, Google Suite, and Intercom
Ability to work remotely or in a hybrid team environment
Keywords: VirtualVocations, Glendale , Consumer Insights Analyst, Professions , Vista, California
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here to apply!
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