Sr Business Analyst, Platform Distribution Operations (PH)
Company: The Walt Disney Company
Location: Burbank
Posted on: April 20, 2024
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Job Description:
Sr. Business Analyst, Platform Distribution
Platform Distribution Operations develops and supports the
distribution of products and services that create value for The
Walt Disney Company, our partners, and our fans. As part of the
Platform Distribution team within Disney's Shared Services,
Platform Distribution Operations provides product strategy, product
implementation, project management, content delivery execution,
event management, and sales support on behalf of The Walt Disney
Company for linear and digital products, content and transactional
sales with existing and emerging global distribution partners. The
team also supports the rollout and expansion of Disney+, ESPN+,
Star, Hotstar and Hulu.
The Platform Distribution Operations team plays a critical role in
developing and maintaining technology and workflow solutions to
support teams such as Sales, Product Management, Marketing,
Distribution Planning and Analysis, and Operations in the
distribution of content. The Systems and Process Management Senior
Business Analyst will manage multiple projects simultaneously to
drive process improvement, systems management, governance, and
integration of content distribution across various lines of
business. This role will collaborate closely with Technology,
Disney Streaming, and other technology and operations teams within
TWDC to facilitate system requests (including new functionality,
escalations, and enhancements), document process, and create
training materials to support new functionality and enhancements.
The Senior Business Analyst will also provide guidance to TWDC
business stakeholders on existing business process and will define,
document, and socialize new/enhanced processes as needed.
Responsibilities and Duties of the Role:
Organize and lead meetings with stakeholders, identify action
items, and follow up on deliverables.
Play an active role in addressing system tickets from end users and
trouble shoot issues to resolve in a timely manner.
Analyze and manipulate large data sets to identify patterns and
issues.
Test fixes for system bugs and enhancements and track UAT
results.
Drive optimization of system usage by maintaining and delivering
process and systems training.
Create a team environment that is open and inclusive and encourages
candor, communication and collaboration
Create and build relationships with counterparts across TWDC in
sales, operations, production, digital media, legal, accounting,
etc. and externally with distributors, business partners, vendors,
and technology developers.
Use critical and creative thinking and analysis to solve highly
complex, multifaceted business challenges in a multi-matrixed,
cross-departmental environment, employing relationship building,
team building, collaboration and critical thinking strategies and
skills.
Champion DE&I efforts within the team and contribute to a team
environment that is open, inclusive and encourages candor,
communication, and collaboration.
Required Education, Experience/Skills/Training:
At least 3 years of related experience in Content Distribution,
Strategy, Operations, Project Management and/or Product
Implementation.
Working knowledge of the content licensing and distribution
businesses including rights management, deal management, digital
media, content distribution, contractual compliance, technical and
platform requirements, business operations strategies and project
management practices.
Strong conference call and meeting facilitation skills.
Strong commitment, focus and persistence to drive complex,
multi-faceted projects to completion on challenging timelines.
Creative problem solving skills, and ability to identify options to
bring projects to closure.
Ability to project manage and prioritize multiple initiatives
simultaneously with respect to near term and medium term goals,
including managing internal and external stakeholders, documenting
and communicating progress, anticipating issues, problem solving,
and reviewing project deliverables for completeness, quality and
compliance with established standards.
Must thrive in a role primarily driven by projects highly focused
on operational and technical requirements.
Must be able to elicit requirements from various business units
across organizational and geographical boundaries and coalesce into
a standard protocol.
Excellent inter-personal, organizational, presentation, writing,
relationship building, collaboration, negotiation, customer service
and computer skills (Word/Excel/Outlook/PowerPoint) required.
Ability to produce highly polished, accurate, and clear documents
for internal and external audiences in a timely manner.
Comfortable interacting with all levels of management.
Strong attention to detail and accountability. Able to see tasks
through to completion with minimal guidance.
Develop strong collaborative relationships with both internal and
external partners, vendors and customers.
Non-traditional work hours may occasionally be required depending
on business need.
Bachelor's Degree or equivalent experience required.
International experience preferred.
#DISNEYPLATFORMDISTRIBUTION
The hiring range for this position in Burbank, CA is $79,900 -
$103,400 per year. The base pay actually offered will take into
account internal equity and also may vary depending on the
candidate's geographic region, job-related knowledge, skills, and
experience among other factors. A bonus and/or long-term incentive
units may be provided as part of the compensation package, in
addition to the full range of medical, financial, and/or other
benefits, dependent on the level and position offered.
Job ID: 10084355
Location: Burbank,California
Job Posting Company: Disney Platform Distribution
The Walt Disney Company and its Affiliated Companies are Equal
Employment Opportunity employers and welcome all job seekers
including individuals with disabilities and veterans with
disabilities. If you have a disability and believe you need a
reasonable accommodation in order to search for a job opening or
apply for a position, email Candidate.Accommodations@Disney.com
with your request. This email address is not for general employment
inquiries or correspondence. We will only respond to those requests
that are related to the accessibility of the online application
system due to a disability.
Keywords: The Walt Disney Company, Glendale , Sr Business Analyst, Platform Distribution Operations (PH), Professions , Burbank, California
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