Customer Support Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Support Supervisor who
thrives in a fast-paced, results-oriented environment and is
passionate about delivering exceptional service.
Key Responsibilities
Collaborating with leadership to design and refine departmental
standards and processes for performance and customer
satisfaction
Overseeing the post-purchase customer journey and ensuring
consistent execution of support processes
Monitoring customer interactions across multiple channels to ensure
quality and brand alignment
Required Qualifications
2+ years of experience in a high-volume contact center, preferably
in a supervisory role within e-commerce
Proven leadership and people management abilities with a track
record of coaching remote teams
Self-starter comfortable working independently in a remote
setting
Tech-savvy with experience using digital tools and platforms like
Google Workspace and Slack
Analytical skills with experience in data analysis tools
preferred
Keywords: VirtualVocations, Glendale , Customer Support Supervisor, Other , Vista, California
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