Senior Total Loss Customer Care Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Senior Total Loss Customer Care
Specialist.
Key Responsibilities
Review new file assignments and determine effective handling
procedures for title document acquisition
Handle telephone inquiries regarding claim status and provide
vehicle owners with necessary information for the title procurement
process
Document files, manage service recovery efforts, and assist with
onboarding and training of peers
Required Qualifications
4 or more years of prior auto insurance claims handling
experience
High School Diploma or equivalent; some college education
preferred
Experience handling vehicle titles and state-specific documents
preferred
Proficient with Microsoft Office software suites (Word, Outlook,
Excel)
Ability to work in a fast service-oriented environment and manage
confidential information
Keywords: VirtualVocations, Glendale , Senior Total Loss Customer Care Specialist, Other , Vista, California
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