Senior Consumer Loan Specialist
Company: Premier America Credit Union
Location: Chatsworth
Posted on: April 2, 2026
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Job Description:
Full-time Description Job Title: Senior Consumer Loan Specialist
– (FT) - Chatsworth Overview: Responsible for the end-to-end
processing of various Consumer Loan products, including direct and
indirect vehicle loans, personal loans, credit cards, lines of
credit, and share/certificate secured loans. What You Will Do:
Ensures timely and accurate funding by reviewing loan documents and
underwriter stipulations in alignment with department SLAs.
Coordinate with stakeholders such as dealerships and third-party
partners (e.g., iLending) to obtain missing or additional
information. Perform clerical and administrative duties such as
file maintenance, discrepancy resolution, and loan report
validation. Manage daily ACH postings and make necessary loan
corrections based on report reviews. Reconcile and maintain
department General Ledgers (GLs), track reporting data to ensure
accuracy. Conduct quality control reviews for funded indirect loans
and other completed reports. Monitor and process GAP refund check
requests and maintain related tracking logs. Provide support to
Retail, Contact Center, and Loan Contact Center teams with loan
inquiries and research. Assist in onboarding and training new hires
and support branch/frontline team members. Collaborate with
internal departments such as Accounting, Risk, Member Operations,
and Consumer Lending for issue resolution and process improvements.
Participate in and complete assigned special projects. Works
directly with management of Consumer Lending to support with
managing the department workflow on a daily cadence and supports
with absorbing tasks and responsibilities during staff shortages.
Oversee the tracking and assignment of Indirect loans and Direct
member requests. Performs weekly, and monthly quality control tasks
for all reports and department tasks. Oversee the updating of
department procedures on the café on a needs basis and works with
all areas of the Consumer Lending department, TSC branches, Member
Operations, Branches, Accounting and Risk. Requirements What We Are
Looking For: A minimum of three (3) to five (5) years of similar or
related experience, including preparatory experience. A high school
degree or equivalent Thorough knowledge of Credit Union products,
services, and policies. Basic Accounting, Microsoft Office, Word,
Excel. Knowledge of Consumer loan products (Direct & Indirect), DMV
documents and Loan Origination system. Strong analytical, critical
thinking and problem-solving skills including ability to research
questions, analyze data, compile results, recommend solutions and
effectively communicate information to a variety of levels. Strong
attention to detail and organizational skills. Ability to
successfully work independently and in a team environment.
Excellent communication skills. Pay Grade Info : The base pay range
for this position is: $27-$34/ hour Perks Important to You: Our
Team Members enjoy the following rewards and benefits: ·
Competitive pay · Subsidized health care including medical, dental
and vision · FSA and HSA · Company-Paid Life and A&D insurance
· Discounts on loans (must be a member) · Paid Vacation, Holiday,
and Sick time · 401k Retirement Saving Plan with a 6% safe harbor
employer match · Educational Assistance Program and more! Premier
America Credit Union will consider for employment qualified
applicants with criminal histories in a manner consistent with the
requirements of the Los Angeles Fair Chance Initiative for Hiring
(Ban the Box) Ordinance. Equal Opportunity Employer – Veterans /
Disabled Drug-free Workplace
Keywords: Premier America Credit Union, Glendale , Senior Consumer Loan Specialist, Accounting, Auditing , Chatsworth, California
