Specialist Senior - University Housing, Los Angeles

Company: Arizona State University
Location: Los Angeles
Posted on: April 3, 2026

Job Description:

Job Profile: Administrative Operations Specialist 2 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $70,304.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Rate of Pay: $70,304.00 per year Dean of Students Office and University Housing at Arizona State University seek a Specialist Sr for ASU California Centers to assist with all aspects of the university housing operation and residential life in LA. The Specialist Senior is an active member of the Dean of Students Office, and reports directly to the Dean of Students, with secondary reporting and accountable to University Housing. Residency at Broadway Palace Apartments is a condition of employment. Upon termination of employment, the employee with be required to vacate the apartment within a timeframe approved by the supervisor. Living with university housing helps support students as they grow and develop the skills necessary to navigate the college environment. As the New American University and a top public research institution, ASU is leading the way with its commitment to excellence, access and social impact. Along with its efforts to transform higher education, living with ASU University Housing facilitates the students’ transition to collegiate life, while developing values-based, impact-driven individuals to cultivate the growth and success of each student residing in University Housing at ASU. This is an exciting opportunity for the Specialist Senior to support a residential community within our partner apartment complex, Broadway Palace. This position oversees the daily operations of University Housing in Los Angeles, fostering a welcoming community that is both academically and socially engaging, while reinforcing guidelines, policies, and standards that support the safety and wellbeing of every student. The Specialist Senior will have a heavy emphasis on collaboration with colleagues to develop and advance a collective vision for the student experience. Job responsibilities will include, but are not limited to: housing operational procedures (i.e., assignments, occupancy, license agreement releases, billing, move in/out), developing a residential community and overseeing all aspects of the residential life program (i.e., event planning, academic college partnerships, roommate conflicts, student issue resolution, safety and security planning), addressing and responding to critical incidents in a 24/7 response modality, establishing relationships with Broadway Palace management and other local apartment community management, supervision of assigned staff which could include student staff or professional staff, serving on institutional committees, and other duties as assigned. Minimum Qualifications: Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, nine (9) years of related experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Desired Qualifications: Housing/residential life management and supervision in a higher education setting, inclusive of supervision of professional and paraprofessional staff. Residential college living and learning communities and/or first year residential experience programs Working with a wide array of student populations Excellent knowledge and skills in supervisory practices and techniques Collaborating and developing/maintaining partnerships with academic colleges and student support services Developing and maintaining relationships Microsoft Office applications (e.g., Word, Excel, Outlook) Experience with housing management software. Creation and/or implementation of assessment efforts Knowledge of residential life/student affairs practices and principles including: Leadership and supervision Crisis intervention/management Student development theories Student advising methods Student conduct management Ability to take initiative; provide organizational leadership and vision Effective written and oral communication skills, including creative and interactive presentation experience Exceptional organizational and administrative skills Working Environment: Professionally represent university/department/college Work collaboratively across various departments within the University as well as with diverse populations and groups Develop and deliver presentations to groups Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting Use critical thinking skills to make decisions and/or analyze data Research, develop, implement and assess programs Supervise students and/or staff Communicate effectively both orally and in writing Work collaboratively to achieve objectives Essential Duties: University Housing Administration Assist with assigning students housing to ensure that each bed space is filled to capacity and track accurate data and information regarding residents. Serve as the primary point of contact to proactively address and help resolve barriers affecting residential students’ success—including, but not limited to, roommate conflicts, access to resources, and support for personal challenges—while elevating more complex or serious matters to the Dean of Students. Track housing accommodations in collaboration with University Housing and Student Accessibility and Inclusive Learning Services (SAILS) team. Serve as the point of contact for 24/7 critical incident and student issue response and follow up care coordination with appropriate services. May supervise staff including hiring, coaching/developing, evaluating and implementing corrective/disciplinary actions if required. Collaborate with academic partners and University Housing staff regarding operational decisions such as community configurations in StarRez; opening and closing procedures and logistics; room inspections and billing; and hiring, evaluation and termination of professional and student staff members. Implement programs and services in support of student success, including activities and events Work with key stakeholders and departments on and off campus including: Police Agencies, Broadway Palace staff, ASU Office of the Dean of Students, ASU University Housing, ASU New Student Programs, ASU Family and many more. Assist in coordinating and implementing procedures to assure safety and building security for residents in collaboration with Broadway Palace Management Team. Assist with crisis situations within residential communities in collaboration with the appropriate partners, such as Student Rights & Responsibilities, ASU Counseling, Police, Dean of Students office, and more. Administer student conduct processes by working with a liaison from Student Rights & Responsibilities to review incident reports, adjudicate conduct cases that involve removal from on-campus housing, and assist with investigations. Support students with prompt attention to facilities related issues/concerns and proficient use of submitting work requests during and after hours with Broadway Palace Management. Assist in the management and supervision of summer operations including turnover of residents living in the facility. Participate in hall opening and hall closing planning processes according to scheduled building usage. Participate as an actively engaged member of the ASU, EOSS and University Housing leadership team. Provide tours of Broadway Palace Apartments to prospective students and families. Asist in building affinity and support of ASU through spirit, pride, and traditions through university-wide programs and initiatives. Assess and evaluate programs and services impacting student success and retention. Serve on University committees as needed. Other duties as assigned. Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment. Location: Off-Campus: Los Angeles Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$20041.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Keywords: Arizona State University, Glendale , Specialist Senior - University Housing, Los Angeles, Administration, Clerical , Los Angeles, California